How to Ship from Mainland China to the US
Quick Answer
Shipping from Mainland China to the US with Fuuffy takes eight steps: ① Register → ② Create a shipment → ③ Enter your Mainland China sender address and US recipient address → ④ Complete the customs declaration → ⑤ Select a courier → ⑥ Pay → ⑦ Find your order in Pending Pickup and send the parcel to our Mainland China warehouse → ⑧ Track your shipment. Steps 1–6 take as little as 5 minutes online. One thing to know: this channel has no door-to-door pickup — after payment, you send your parcel to the Fuuffy Mainland China warehouse yourself.
Shipping from Mainland China to the US: From Booking to Warehouse Drop-Off
Sending a parcel from Mainland China to the US? The booking flow is the same as any Fuuffy shipment: enter a Mainland China address as the sender and a US address as the recipient. The one difference comes after payment — there is no courier pickup on this channel, so you send your parcel to our Mainland China warehouse yourself. This guide walks you through every step, from registration and customs declaration to finding the warehouse address.
Before You Start: Have These 3 Things Ready
To keep the process smooth, prepare the following before entering the Fuuffy system:
📦 Parcel Details
Accurate parcel weight (kg) and three dimensions: Length × Width × Height (cm)
📋 Sender & Recipient Details
Sender: your Mainland China address and phone number. Recipient: full English name, complete US address (including ZIP Code) and US phone number
💳 Payment Method
Choose from the payment methods shown at checkout
Step-by-Step: Mainland China to the US (Drop Off at Our Warehouse)
Visit the Fuuffy website and click Register in the top right corner. No credit card is required upfront — simply enter your email, phone, and password, or sign in with Google or Facebook. Registration takes as little as 20 seconds.
Pro Tip: Why Does the Email Address Matter?
Always register with an email address you check regularly. The system automatically sends your PDF shipping labels, commercial invoices, and real-time tracking updates to this address. An incorrect email may prevent you from receiving shipping documents, delaying your shipment.
After logging in, you will land on the "My Shipments" homepage. Click Create Shipment or Rate Calculator in the top left corner to begin.
Select Mainland China as the origin and the United States as the destination. Enter your Mainland China address and phone number under Sender, then the recipient's full English name, street address, city, state, ZIP Code and US phone number under Recipient. For frequent recipients, tick "Save as Saved Address" to auto-fill next time.
Three Address Entry Pitfalls to Avoid
① Address Correction Surcharge: Even a single wrong digit in the ZIP Code or building number may trigger an additional carrier fee.
② Delivery Delay: Parcels may be held at the local sorting hub if the address is undeliverable.
③ Unreachable Recipient: Always include the recipient's US mobile number so the courier can send delivery notifications.
Select the cargo type (Documents or Parcels), then enter the actual weight and three dimensions of your parcel.
| Type | Scope and Restrictions |
|---|---|
| Documents | Paper documents and contracts with no commercial value only. One waybill covers only one sealed document pouch. Cannot contain credit cards, USB drives, ID documents, or optical discs. |
| Parcels | All non-paper items (merchandise, gifts, samples). Multi-piece service: one waybill can cover multiple boxes sent to the same recipient. Charged on the combined total size and weight of all pieces. |
Important Rule
Never mix Documents and Parcels on the same waybill.
🤖 2026 New Feature: Fuuffy AI Customs Declaration Tool
No need to look up HS Codes manually. Simply type a product description (e.g. Cotton T-shirt) and the system automatically optimises the declaration and recommends the appropriate HS Code, significantly reducing the risk of customs holds caused by incorrect declarations.
Sensitive Goods & Battery Declaration Warning
① Battery products (critical): If the parcel contains a lithium battery (phone, Bluetooth earbuds, battery-powered toy), you must tick "Contains Battery". Failure to declare battery contents — if discovered by the airline — may result in your parcel being held or returned, no refund of shipping fees, and additional fees or penalties.
② Sensitive items (food / cosmetics / liquids): Do not place an order directly. First contact Fuuffy Customer Service to confirm that this channel and the US accept these items.
The system instantly lists the courier services available on this route, sorted by “Lowest shipping cost” by default. Each service shows accepted and non-accepted items, its volumetric weight formula and estimated delivery time, so compare them item by item rather than by price alone:
| Your Requirement / Cargo Type | What to Compare | Expert Notes |
|---|---|---|
| Urgent shipments | Estimated delivery time | Check the estimated delivery days shown for each service in the system |
| Batteries / food / cosmetics / liquids | Cargo restrictions | Accepted items vary by service — contact Fuuffy Customer Service before booking Standard couriers refuse sensitive goods — this channel is required for successful clearance |
| Non-urgent heavy goods / Budget-conscious | Total shipping cost | Compare the total price across services — slower options are often cheaper |
Note: Remote Area Surcharge
When selecting a courier, check whether the system flags "Remote Area" for your delivery address. If the recipient is in a mountainous region or on an outlying island, a surcharge will apply and will be reflected in the total freight shown.
💰 Cost-Saving Tip: The Volumetric Weight Trap
Many first-time shippers focus only on actual weight and are surprised when the final invoice is much higher. The reason is volumetric (dimensional) weight. Formula: (L × W × H cm) ÷ 5,000 (the divisor is 5,000, 6,000 or 8,000 depending on the courier; check the formula shown for each service in the quote list). Example, using a divisor of 5,000: a stuffed toy with an actual weight of 1 kg but packed in a 50 × 40 × 30 cm box has a volumetric weight of 60,000 ÷ 5,000 = 12 kg — you will be billed for 12 kg, not 1 kg. For light but bulky items (down jackets, stuffed toys), use vacuum compression bags or resize the box to fit the contents snugly to reduce volumetric weight charges.
Check the sender (Mainland China), recipient (US), parcel details and selected courier service, then click Pay. Once payment is confirmed, an “Order confirmation successful” window appears. Download and print the order documents, and your order moves into Pending Pickup automatically.
After payment, open Pending Pickup in your account and click your order. The system shows the address of the Fuuffy Mainland China warehouse. This channel does not offer door-to-door pickup, so you will need to send your parcel to that address yourself, using a domestic courier.
Address: 深圳市龙华区观澜大道73号智源云谷B栋2楼(货飞物流)
Recipient: 苏生转百乐科技
Phone: 18664367380
Postal Code: 518000
Please print the order documents first, then arrange a domestic courier to send your parcel to this address. The details shown on your order page in the system are the final reference.
Note: No Courier Pickup on This Channel
Always use the exact warehouse address shown in your order, and keep your domestic courier tracking number so you can follow your parcel's progress. The parcel must match the contents, weight and dimensions you declared when booking.
Once our Mainland China warehouse receives your parcel, Fuuffy arranges the international leg to the US. You can follow the latest status at any time from your order in the Fuuffy platform, or use the Courier Tracking page: enter your tracking numbers (one per line, up to 20) and click Search.
Quick Reminder
If you run into any issues or have questions along the way, our team at Fuuffy Live Customer Service is always happy to help.