The self-service platform are available at all times. You can still use services of fuuffy at any time during any public holidays and weekends, but the following services will be suspended.
On all Hong Kong statutory public holidays and Sundays, NO online customer service and customer service hotlines will be provided.
On Saturdays, only online customer service is available from 8:45am to 11:30am.
On all Hong Kong statutory public holidays and Sundays, no pick-up service will be offered.
On Saturdays, the pick-up service remains normal.