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Privacy Policy

Last updated: 2020-09-01

By continuing to use this website or mobile application, you agree to the following privacy policy.

Data Privacy Statement

This document outlines Fuuffy's responsibilities and policies in accordance with the Personal Data (Privacy) Ordinance (the "Ordinance").

Customers may need to provide information to the company from time to time to use the features of our website and other related facilities and services. According to the Ordinance, "Fuuffy" has the responsibility to keep customers' personal data confidential, maintain the integrity of such data, and prevent leakage. Such personal data may include your email address and other information provided to the company through our website. To achieve the above purposes, the company may provide the aforementioned information to the following parties:

Subsidiaries and affiliated companies within "Fuuffy"; any intermediaries, contractors, or other service providers that provide services to "Fuuffy" related to our business operations; media (in certain situations concerning handling customer complaints and inquiries); any person to whom "Fuuffy" has a responsibility to disclose information under legally binding requirements; any person who has confidentiality obligations to "Fuuffy". This website is suitable for children to browse, but if you are under eighteen, you should not provide any personal information to the company unless you have obtained consent from your parent or guardian.

According to the Ordinance, as a data subject, you have the right to check whether "Fuuffy" holds your personal data and verify whether such data is accurate. Any request to access or modify personal data must be made in writing and sent to:

cs@fuuffy.com

"Fuuffy" requires 5 working days for administrative preparation when processing data access requests.

If you do not wish to receive any promotional materials (except information about "Fuuffy"), please log in to the Member Center on this website -> Change Member Information and uncheck "Receive Member Messages (Email)" so that "Fuuffy" can arrange to stop using your personal data for direct marketing purposes free of charge.

Personal Data Collection Statement

After collecting personal data, the company only uses it for purposes directly related to the subscription and distribution of "Fuuffy" information. If you wish to receive this information, please provide your personal data. For details of the company's personal data (privacy) policy, please click here to view.

Privacy Policy Statement

The main provisions of the Personal Data (Privacy) Ordinance (the "Ordinance") came into effect on December 20, 1996. This statement aims to list the responsibilities and policies adopted by Fuuffy in accordance with the Ordinance.

Personal Data

The company holds information of each member, including: phone number, email address, and other information required for various services. Customers need to provide the above information when opening an account and when the company provides other related facilities and services.

You can request deletion of your Fuuffy account at any time via email or instant online customer service. All your relevant personal data, login information (including personal data and email from Facebook and Google login, contact methods) will be permanently deleted.

Purposes
Customer data may be used for the following purposes:
  • Providing daily services of this website;
  • Direct marketing of products and services and charitable fundraising;
  • Handling customer complaints and inquiries;
  • Making disclosures as required by laws applicable to the company;
  • Any matters directly related to the above.
  • If customers fail to provide relevant information, the company may not be able to provide services to members.
  • Transfer of Personal Data
  • The company will keep member information confidential, but may provide such information to the following persons:
    • The company's subsidiaries;
    • Any agents, contractors, or other service providers that provide services to the company for its business;
    • Media (limited to handling customer complaints and inquiries transferred from the media to the company);
    • Persons to whom the company has a responsibility to disclose information under applicable laws;
    • Other persons who have confidentiality obligations to the company.
    • Access to and Correction of Personal Data
  • According to the Ordinance, customers have the right to:
    • Inquire whether the company holds their personal data; obtain copies of such data; correct any inaccurate data

 

If you wish to access or correct data, please write to: cs@fuuffy.com

The company requires 5 working days for administrative preparation when processing data access requests.