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Morning Global Extra Fee

Morning Global Extra Fee

1. Customs Duty & Tax Disbursement Surcharge

When shipping international packages via the Morning Global (MG / ME) dedicated line channel on the Fuuffy platform, if the destination customs levies import duties, taxes, or other ancillary assessment fees, all such costs shall be borne by the shipper. Consequently, the carrier enforces a disbursement handling surcharge:

  • Surcharge Fee Rate: 3% of the total amount levied, or a minimum fee of HKD $20 per package (whichever value is higher).

2. Non-Standard Logistics: Unsuccessful Delivery Processing Options

If a package fails to be delivered successfully due to recipient absence, refusal, or address discrepancies, Morning Global imposes the following accessory charges for parcel re-routing and disposal:

  • Local Re-delivery: If you request a local re-delivery to either the original address or a completely new destination address, a surcharge equivalent to 70% of the original freight charges and fuel surcharges combined will be levied.
  • Return to Origin: When returning an undelivered package back to Hong Kong, the shipper must bear full responsibility for all return transit costs and applicable border cross-fees. Additionally, a handling surcharge of HKD $85 per package will be applied flatly.
  • Shipment Abandonment: Opting to abandon an undelivered package locally at the destination country will incur a disposal processing fee of HKD $20 per package.

3. Address Correction & Out-of-Gauge Parcel Processing Surcharges

Surcharges will apply if an active shipment requires manual intervention, re-labeling, or size/value audits while in transit through the Morning Global network:

Triggering Scenario / Parcel StatusHandling Surcharge Rate (HKD)Carrier Sizing & Compliance Thresholds
Address Correction FeeHKD $120 per packageApplicable only if a change of address while in transit is legally permitted on the specific air route.
High Value Shipment FeeHKD $20 per packageThe total declared customs value of a single box exceeds USD $10,000 or limits defined in the ME/MG shipping guide (whichever is lower).
Oversized Piece FeeHKD $20 per packageThe outer box measurements scale past the regular maximum limits outlined in the official ME/MG shipping guide.
Unreadable Label FeeHKD $20 per packageAssessed if barcode面單 stickers are smeared, covered by tape, or torn prior to collection, making optical sortation impossible and requiring a complete system re-labeling.

4. Prohibited Commodities Penalties and Specialized Healthcare Surcharges

Strict enforcement parameters are established for both contraband concealment and highly regulated commercial product categories under aviation security criteria:

A. Prohibited Dangerous Goods Penalty

If an active package delivered to the ME/MG network is flagged during sorting for containing items that conflict with international civil aviation safety laws or standard carrier terms (e.g., hidden standalone batteries, power banks, vape gears, flammable liquids, or toxic industrial compounds):

  • Contraband Penalty Rate: An administrative security fee of HKD $5,000 per package will be charged forcefully.
  • Indemnity Status: Assessment of this administrative fee does not affect or waive the shipper's full liability for all extra damages, border seizure costs, or subsequent criminal prosecution by official regulatory agencies.

B. Health Supplements & Wellness Products Surcharge

Cross-border postage of daily vitamins, dietary pills, or fish oil supplements triggers intensive clearance checks due to international food and drug entry regulations:

  • Any package whose contents are designated or audited by MG as @@#@Health Supplements or Wellness Products@@#@ requires a mandatory processing surcharge of HKD $180 per package. Final adjustments are bound strictly by the official MG statement invoice.
💡 Logistics Compliance Notice: Preventing Re-labeling Fees and Delays

To eliminate an unexpected HKD $20 Unreadable Label Fee, never cover barcodes or QR codes with highly reflective clear packing tape. Furthermore, if you are shipping standard health supplements, declare them transparently and settle the HKD $180 surcharge. Falsely misdeclaring vitamins as general clothing to bypass fees risks custom holds and a heavy HKD $5,000 prohibited item penalty once inspected.

To calculate exact accessory fees for your precise bottle counts, bulk sizes, or regional routes before shipping, please consult Fuuffy Live Customer Support for immediate expert guidance.


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