Our glossary simplifies common industry terms in freight and logistics into clear, easy-to-understand explanations.
In international trade and logistics, an agent is a third party who typically handles transportation and customs clearance matters on behalf of shippers, carriers, or buyers and sellers. Depending on their role, agents can be categorized as freight forwarders, customs Brokers, shipping line agents, or airline agents. Their responsibilities include booking space, arranging bills of lading, handling insurance, assisting with customs clearance, and monitoring the status of shipments. Hire a reliable agent can significantly reduce the burden of navigating complex international transportation procedures, ensuring that goods arrive legally, safely, and on time. For small and medium-sized businesses lacking international logistics experience, agents are indispensable partners in cross-border trade. When selecting an agent, consider their expertise, network, and regulatory compliance experience to mitigate risk and improve efficiency.
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