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International Trade & Logistics Terminology

Our glossary simplifies common industry terms in freight and logistics into clear, easy-to-understand explanations.

Returned Goods

Returned Goods A return is the process by which consumers or buyers return purchased goods to sellers, involving refunds, exchanges, and reverse logistics. Cross-border returns require re-entry customs clearance, tax refunds, and resale. Establishing a clear RMA process, local return points, and automated customer service can help reduce costs and increase customer satisfaction and repeat purchases.

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